FAQs

Mobile swim instruction is a service where certified swim instructors come to your location (e.g., your home pool, apartment pool, or community pool) to provide swim lessons tailored to your needs.

Once you schedule your lesson, the instructor will arrive at your pool with all the necessary equipment (such as kickboards, floats, etc.). The lesson will be personalized based on your skill level and goals. After the lesson, the instructor will pack up and leave—it's that simple!

Yes, you need access to a pool. This can be a private pool at your home, a pool at your apartment complex, or a community pool that allows swim lessons.

You can schedule lessons by contacting Upswim through our contact form, phone, or email. You'll need to provide your location, preferred times, and details about the swimmer's age and skill level.

Yes, all instructors are certified with at least an AUSTSWIM Teacher of Swimming and Water Safety license and have background checks and training in water safety.

We cater to all ages, from infants as young as 6 months to adults. You can request lessons for beginners or more advanced swimmers, and our instructor will tailor the session accordingly.

Lessons generally last between 30 to 60 minutes, depending on the swimmer's age, ability, and stamina. Younger children may have shorter lessons to keep them engaged and prevent fatigue.

The number of lessons depends on your goals, current swimming ability, and how frequently you practice. For beginners, it could take several lessons to gain comfort and learn basic strokes. For more advanced swimmers, fewer lessons might be needed to refine technique.

For swim lessons, you'll need a swimsuit, towel, goggles (optional), and any floatation devices or gear the instructor recommends. Some instructors provide equipment, but it's good to confirm in advance.

Our instructors will reschedule lessons if weather conditions are unsafe (e.g., thunderstorms, heavy rain).

Yes, our instructors require 24 hours notice to avoid fees. However-if notice is provided- we have no issues rescheduling your lesson credit.

No problem! Our instructors are trained to teach swimmers of all skill levels, including absolute beginners. We can guide you through basic water safety, comfort, and swimming techniques at your own pace.

We have a variety of different packages and programs to help you find the best value for your swimming needs.

Yes, our instructors are trained in adaptive swim techniques and can offer lessons for individuals with special needs. If you have specific requirements, make sure to discuss them when scheduling the lesson.

Payment methods currently include bank transfers and cash.